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Telling the Technical Services Story: Communicating Value

Telling the Technical Services Story: Communicating Value

The real-world initiatives and straightforward advice in this collection will embolden technical services managers and administrators to demonstrate the value of their work to stakeholders throughout their organization.

Technical Services isn’t the hidden discipline it once was. Even so, despite all the cross-departmental interaction, misconceptions about the work are all too common. It’s incumbent on technical services staff to take a proactive approach by communicating to others their value to the library and institutional mission. Spotlighting several successful initiatives, Telling the Technical Services Story will give you the guidance to bolster communication within departments, across the library, and campus-wide.

Listen to a podcast featuring the editors or read a sample from the book (PDF).

Available now, Core members receive a 10% discount when purchasing this title.